Sunday, September 06, 2009

Powerful Secret of Successful Managers

From www.asiatrainers.com

Successful managers know a secret. Even though you may know the secret, you may not truly understand how to use it correctly. Therein lies the secret.

What makes this secret powerful? If power is synonymous with 'getting results', then this secret is extremely powerful. This secret can increase your ability to achieve results simply because it is linked to effectiveness and human motivation.

Case Study: How I learn the Powerful Secret

When I was doing management consulting at KPMG in the 1990s, I was called to consult a family-owned publicly listed financial institution. We would arrive with our army of bright people, interview those key players, develop a set of recommendations based on our interviews and experience, and create a 200-page Consultant's Report. We would go away and come back a year later, and if we were lucky, perhaps 10% of the recommendations would be implemented.

Not effective, right? Isn't this a very common approach taken by many managers, when they would tell the team what are the goals instead of getting the team to come up with their own goals?

How I Approach A Family-Own Business in Business Coaching with Action International (and now Asia Coaching Training)...

We come in with a small team of only 2 consultants or business coaches. Together we could have group interviews (facilitated sessions), that involved about 20 people. In the facilitated sessions, the participants, not the consultants, would create the recommendations. In most cases, they would come up with what we might consider only 60 or 70% percent of the solutions.

We would float ideas, and some ideas would be considered as not acceptable or implementable. When all is said and done, they might have created what we would consider 85% solution. Yet when we come back a year later, amazingly 80 to 90 percent of the solutions would be implemented!

Why is there such a big difference? Therein lies the secret: You can Achieve More Effective Results when Solutions Are Created, Understood and Accepted by the People Impacted.

In other words, coach, not consult. This way you can get things done, not just things said.

AndyTheCoach from www.asiatrainers.com

0 Comments:

Post a Comment

<< Home